Real Botanicals Support
support@realbotanicals.com

Real Botanicals

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Once your order has been shipped, you will receive an email notification with a UPS tracking number. Tracking can sometimes take up to 24 hours to update once the email has been sent.

How can I track my order?

Order Management

What is your shipping policy?

How do I track my order?

Can I edit or add anything to my order?

My order was marked delivered but it’s not here.

What if my package gets lost or arrives damaged?

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

What shipping methods do you offer?

Are you able to ship to all states?

What are your shipping timeframes?

Do you ship outside of the US?

Can you ship to a PO Box?

Can you ship to Military Bases?

Can I change my shipping address after my order has been placed?

Shipping & Delivery

What’s your return policy?

Returns & Refunds

How do I cancel my order?

Order Issues

How can I track my order?Updated 9 months ago