Real Botanicals Support
support@realbotanicals.com

Real Botanicals

We&#x2019;re sorry your item(s) have damage!Some items break during shipment. We&#x2019;ll do our best to help.Please email our team with an image of your damaged item for further assistance.We&#x2019;ll be sure to resolve the situation as best we can!

We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please email our team with an image of your damaged item for further assistance. We’ll be sure to resolve the situation as best we can!

What do I do if my item(s) arrives damaged?

Shipping & Delivery

What is your shipping policy?

How do I track my order?

Can I edit or add anything to my order?

My order was marked delivered but it’s not here.

What if my package gets lost or arrives damaged?

What do I do if I receive the wrong item in my order?

What shipping methods do you offer?

Are you able to ship to all states?

What are your shipping timeframes?

Do you ship outside of the US?

Can you ship to a PO Box?

Can you ship to Military Bases?

Can I change my shipping address after my order has been placed?

What’s your return policy?

Returns & Refunds

How do I cancel my order?

How can I track my order?

Order Management

Order Issues

What do I do if my item(s) arrives damaged?Updated 10 months ago